• How can we trust you to pay the money we never met you ?
• Do you have customer in XXX country ? Can you share their name and products they bought ?
• What if my products arrive damaged / faulty ?
• How do I claim my warranty ?
• Do you offer warranty for your products ?
• What are the international taxes, duties, etc., that I have to pay ?
• I don’t know how to arrange the shipping, can you help ?
• How can I track my order production ?
• Can you offer us discount ?
• Why is your product so cost-effective ?
• Why is your price so high ?
• Can I order extra parts for my furnitures ?
• Am I able to order a sample for evaluation ?
• How do I change or cancel my order ?
• How can I place my order and what’s the MOQ ?
• Can you accept customized models ?
• How do you ensure the product quality ?
• How safe are your products ?
• What’s your packing ways to protect the furnitures ?
• Do your products come assembled ?
• How is your products made ?
• Why should we choose your company over others ?
• What do you think of XXX company (your competitor) ?
• What’s your business scope and market positioning ?
• How long have you been in the furniture industry and how is your business going ?
• Can I know more information about your company ?